Deputy Head, Digital Infrastructure and Workplace Support

Digital Workplace Services Unit

Ref: DWS243/24, 9688


Job Description


Who we are looking for:

  • Creativity in new ideas and future focus vision. 
  • Collaboration with colleagues and the community at large.
  • Work Smart, Play Smart!


What you'll do:

  • Lead and manage the IT Infrastructure & Operation Support Team to support and deliver corporate-wide IT services for HKPC and its subsidiaries.
  • Contribute to the IT policies, standards, and guidelines and be responsible for developing the overall enterprise architecture framework.
  • Assist Unit Head in identifying and analyzing user requests for IT services, participating in the IT strategic plan, and making recommendations for the enhancement of IT infrastructure and operation support.
  • Manage the IT infrastructure and Helpdesk outsourcing vendor for the betterment of corporate-wide IT services, assisting team members in resolving complex and challenging issues.
  • Oversee IT procurement and offer expert advice on IT infrastructure for divisional projects.
  • Ensure optimal team performance by developing a training plan to enhance the capabilities and careers of team members. 


You'll be a good fit if you have/ are:

  • Bachelor's Degree in Computer Science, Information Systems or related disciplines
  • Minimum 10 years of proven experience in implementing and integrating large-scale IT infrastructure, system integration, and providing end-user support services. Prior experience working in a public organization, with a deep understanding of public sector processes, policies and compliance is highly desirable.
  • Solid experience in cloud platform management, data center management, network, security products, ServiceNow, Windows Server, VMWare vSphere, Virtual Desktop, AWS, Azure and Microsoft AD domain infrastructure
  • CCNA, AWS Certified Cloud Practitioner, Linux, Microsoft, CISSP, ITIL or other certification a plus
  • Strong leadership, business acumen, project relationship management skills with visionary mindset
  • Proactive, independent, ability to work in a fast-paced and able to work under pressure



Applicant may be considered for other positions if not matching the requirements of the subject position.


What we offer and What you’ll like here:

  • Exciting new technology development (e.g. IoT, 5G, LoRA, AI etc.) to actualize your creative ideas
  • Opportunities to work with our innovative and vibrant talents
  • Embracing work flexibility (including Flexi-work hour )
  • Dynamic and energetic culture with smart outfits & sport shoes
  • Academic training scholarship to take your career up a notch 
  • MPF Top-up & dental benefit
  • Medical benefits from Day-1 with extended coverage to dependent(s)


Apply now if you’re ready to take the challenge!  Do not miss this opportunity to join us to Create Value and “MAKE SMART SMARTER”!  


HKPC will take into consideration both the quantitative and qualitative requirements of the position when selecting the suitable candidates.  A competitive salary package commensurate with academic qualifications and experience will be offered. 


Applicants are welcome to submit application at the HKPC e-Recruitment System ( in 1 week from the posting date.  Recruitment will continue until the position is filled.  


Personal data collected will be used for recruitment purpose only. Candidates not invited for interviews within 6 weeks may consider their applications unsuccessful and the applications will be disposed by HKPC within 12 months.